Complaints
Something gone wrong? Here's how to escalate it.
Step 1 — write to us
Email complaints@gameday.app with your account name, what happened, and what you'd like resolved. We'll respond within 5 business days.
Step 2 — internal review
If you're not happy with the first response, ask for an internal review. A second team member, not involved in the original decision, will look at it.
Step 3 — external dispute resolution
If we still can't resolve it, you can escalate to your state's gambling complaints body. We'll provide the relevant contact details on request.